Frequently Asked Question

Are you trying to access your ACCess email account using gmail.com?

1) Make sure that you log out of your personal mail account.

2) Select sign in with a different account.

Firefox PC users: You will need to select "Sign in with a different account" below the (blue) "Sign In" button.
Firefox MAC users: You will need to select "Sign in with a different account" will be at the top.

3) Enter your full email address. ("your usename" + @access.alamancecc.edu)
Example: jldoe123@access.alamancecc.edu

If you are still experiencing login issues, please clear history and try to login using gmail.com.

TO CLEAR HISTORY:
Firefox PC users: Click Tools, Options, Privacy and then Clear Recent History.
Firefox MAC users: Click on Firefox on the top and select Preferences.
Select the Privacy tab
Click Clear Recent History
Select the time range: "Everything"

Thank you.
Information Services