Frequently Asked Questions

ACCess account missing in gmail.com
Last Updated 4 years ago

Are you trying to access your ACCess email account using gmail.com?

1) Make sure that you log out of your personal mail account.

2) Select sign in with a different account.

Firefox PC users: You will need to select "Sign in with a different account" below the (blue) "Sign In" button.
Firefox MAC users: You will need to select "Sign in with a different account" will be at the top.


3) Enter your full email address. ("your usename" + @access.alamancecc.edu)
Example: jldoe123@access.alamancecc.edu

If you are still experiencing login issues, please clear history and try to login using gmail.com.

TO CLEAR HISTORY:
Firefox PC users: Click Tools, Options, Privacy and then Clear Recent History.
Firefox MAC users: Click on Firefox on the top and select Preferences.
Select the Privacy tab
Click Clear Recent History
Select the time range: "Everything"

Thank you.
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