Frequently Asked Question
ACCess account missing in gmail.com
Last Updated 9 years ago
Are you trying to access your ACCess email account using gmail.com?
1) Make sure that you log out of your personal mail account.
2) Select sign in with a different account.
Firefox PC users: You will need to select "Sign in with a different account" below the (blue) "Sign In" button.
Firefox MAC users: You will need to select "Sign in with a different account" will be at the top.
3) Enter your full email address. ("your usename" + @access.alamancecc.edu)
Example: jldoe123@access.alamancecc.edu
If you are still experiencing login issues, please clear history and try to login using gmail.com.
TO CLEAR HISTORY:
Firefox PC users: Click Tools, Options, Privacy and then Clear Recent History.
Firefox MAC users: Click on Firefox on the top and select Preferences.
Select the Privacy tab
Click Clear Recent History
Select the time range: "Everything"
Thank you.
Information Services
1) Make sure that you log out of your personal mail account.
2) Select sign in with a different account.
Firefox PC users: You will need to select "Sign in with a different account" below the (blue) "Sign In" button.
Firefox MAC users: You will need to select "Sign in with a different account" will be at the top.
3) Enter your full email address. ("your usename" + @access.alamancecc.edu)
Example: jldoe123@access.alamancecc.edu
If you are still experiencing login issues, please clear history and try to login using gmail.com.
TO CLEAR HISTORY:
Firefox PC users: Click Tools, Options, Privacy and then Clear Recent History.
Firefox MAC users: Click on Firefox on the top and select Preferences.
Select the Privacy tab
Click Clear Recent History
Select the time range: "Everything"
Thank you.
Information Services