TelephoneCall 336-578-2002 ext: 4011
between the hours of 8am - 5pm
For the Support Desk
ACC Information Services Support Desk
Welcome to the ACC Information Services Support Desk. The Support Desk provides computing support for ACC students, faculty, and staff. In order to streamline support requests and better serve you, we utilize a support ticket system.
Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
ACCess email & Gmail users, please note:
Check your Spam folder if you are expecting a response from ACC Support.
It may be filtered due to Google settings which are beyond our control.
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket